Sometimes we rush purchasing apps on the Mac App Store and sometimes, we are so dumb of clicking the purchase button. If you are like us, that accidentally clicked the purchase button, and want to return the app and get refund, instead of deleting it and wasting our your money, then there's a way to do that.
Just follow the simple steps below on how to return purchased apps on the iTunes App Store and get some refunds.
Step 1: Click this special link – phobos.apple.com/purchasehistory – and it open your app purchase history directly inside iTunes. Alternately, open iTunes on your Mac and choose Store -> View Account. Next click See All under the Purchase History section to see all your recent app purchases.
This is confusing but you have to open iTunes to see a list of your past purchases. The App Store will also show your purchase history but you won’t be able to return apps through the App Store.
Step 2: Click the Report a Problem link available against all your recent app purchases. If the Mac app is not listed in your recent purchased list, click the little grey arrow to expand the order that contains your app and click the Report a Problem link against that app that you are looking to refund.
Step 3: When you do that, it will redirect you the reportaproblem.apple.com website and here you have to specify the reason for requesting a refund for the app. You are more likely to choose “I didn’t authorize the purchase” or “Item functions but doesn’t work as expected” and describe the exact issue you are experiencing with the app.
If the app is eligible for an immediate refund, you’ll see a “Request Refund” button right away and the refund will be processed in 5 to 7 days. In case not, someone from the Apple support team will contact you within 48 hours via the email address associated with this Apple ID to resolve your request.
credits: Special thanks to Amit Agarwal for sharing this really helpful tip.
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